Use this checklist to make sure you’ve had interviews with all the relevant stakeholders:
Tips for Success:
- Model KTC good behavior
- Keep the objectives in mind
- Input strengthens outcomes.
- Ask for advice about the question, not direction. The sponsor has the last word on the question
- Be flexible but stay on track. Ask questions that fulfill the objectives
- Plan your questions. Ask one thing at a time
- Give the interviewee time to think about & form their answer before moving on to the next question
- Take a different perspective if your interviewee is struggling to answer
- Watch the time: keeping on track with the schedule signals that you respect your participants and their time