Tyoch GDPR & privacy Policy

1. Collection and processing of personal data

We collect data from our website visitors that that is technically necessary to display the website. Further information may be provided voluntarily. Data processing for the purpose of contacting us is based on your voluntary consent.

Visitors to the site can revoke their consent at any time without providing any reasons – for example unsubscribing from a newsletter or other information provided by our company. To do this, visitors can use the contact form on the site or any other route mentioned within the communication from the site.

Contact form and contact by e-mail

We offer a contact form on the website where you can contact us with questions, or other enquiries. In addition, you can contact us by e-mail at info@tyoch.com.

When you contact us via the contact form or by e-mail, the data you provide (in particular your e-mail address, your first and last name and the text of your request, as well as any other information you have provided) will be stored by us in order to process your request and answer your questions.

The data generated as part of your request/contact will be deleted by us as soon as this is no longer necessary for the processing of your request. Insofar as legal retention obligations exist, the data will be stored for the duration of the statutory retention obligation.

Newsletter & Other Communication Subscriptions

When you subscribe to a newsletter &/or similar communications, we store and process your e-mail address for the purpose of sending you the newsletter. Data processing for this activity is based on your consent. You can unsubscribe at any time with immediate effect for all future issues and thereby revoke your consent. In addition, we provide you with an appropriate e-mail address that can be used to unsubscribe in each newsletter &/or communication. For the newsletter we use Zoho (ZOHO Corporation, 4141 Hacienda Drive Pleasanton, CA 94588, USA).

The purpose and scope of data collection and processing and use of the data by the respective social networks as well as your rights in this regard and setting options for the protection of your privacy can be found in the data protection notices of the Zoho
https://www.zoho.com/privacy.html

2. Purpose of the processing of personal data and legal basis

Personal data is collected and processed to the extent necessary for the initiation, establishment, execution or termination of a legal or legal obligation with you or for the use of a service provided by us. Such a relationship arises, for example, when you contact us to obtain information about us or our products, or if you as a customer logs into the system. In such cases, we use your personal data to handle your specific
request.

If you agree to the use of personal data for advertising and market research purposes, we also use your data for that purpose (e.g. for newsletters) as long as you do not withdraw your consent. This means that we may contact you in the ways indicated in the consent statement (e.g. e-mail, telephone, post) and provide you with information and individualised advertising about our products and services based on the evaluation of your purchasing and clicking behaviour on our websites. Finally, we also use your
data to analyze and improve the effectiveness of our websites and/or services.

3. Disclosure of data

We will always treat your personal data confidentially and will not pass it on to other third parties who do not act on our behalf, unless you have consented to the disclosure in writing or electronically or we are legally entitled or obliged to do so.

It may be necessary to share your personal data with other affiliates within our Group or with external service providers who act exclusively on our behalf when processing your request. In some cases, we use service providers for the legally provided order processing of data. The full responsibility for the data processing remains with us. Furthermore, we use some plugins from other providers on our website; more details can be found below. We ensure that the external service providers use your personal data exclusively in accordance with our instructions and in accordance with this
data protection declaration as well as the legal requirements for order processing.

We may also pass on your personal data to other worldwide companies within our network for the above-mentioned purposes. We pass on the data collected within the framework of the contact form to the company, which is responsible for processing your request. The processing of your personal data can therefore also take place in countries outside the EU/EEA, insofar as this is necessary for the reply.

4. Cookies

This site uses “cookies”. Cookies are text files that are stored on your computer and which allow an analysis of the use of the website and automatically recognize you on your next visit. You can prevent the installation of cookies by setting your browser accordingly. This may result in you not being able to use all offers fully.

Social Plug-ins

Our websites use so-called “social plug-ins”, i.e. plug-ins of social networks, in particular the “share” or “share” button of the provider “Facebook”, whose website is operated facebook.com by Facebook Inc. and “Instagram”, 1601 S. California Ave, Palo Alto, CA 94304, USA. Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland is responsible for the EU. The plug-ins are usually marked with a Facebook logo. In addition to Facebook, we use plug-ins from “YouTube” (providers: YouTube LLC, 01 Cherry Avenue, San Bruno, CA 94066, USA), “Twitter” (provider: Twitter, Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA), “LinkedIn” (provider for customers outside the USA: LinkedIn Ireland Company, Wilton Place, Dublin, Ireland and Dublin )

Disqus

(Anbieter: Disqus, Inc. Attn: DMCA Notice Disqus, Inc. 717 Market Street, Suite 700 San Francisco, CA 94105)

For reasons of data protection, we have deliberately chosen not to use direct plug-ins of social networks on our websites. Instead, we use an alternative technical solution that allows you to determine whether and when data is transmitted to the operators of the respective social networks. Therefore, when you visit our websites, no data is automatically transmitted to social networks such as Facebook, Google+, Twitter or Pinterest. Only when you actively click on the respective button, your internet browser establishes a connection to the servers of the respective social network, that is, by clicking on elements and then on the respective symbol of the social network, you agree that your internet browser establishes a connection to the servers of the respective social network and transmits usage data to the respective operator of the social network. We have no influence on the nature and scope of the data collected by the social networks. The purpose and scope of the data collection and the further processing and use of the data by the respective social networks as well as your rights in this regard and setting options for the protection of your privacy can be found in the data protection notices of the respective social networks, to Facebook under http://www.facebook.com/about/privacy/  and http://www.facebook.com/help/?faq=186325668085084.

Further information on the use of data at “Google+”, “Youtube” or “Twitter” can be found under https://policies.google.com/privacy?hl=en-US or http://twitter.com/privacy , for LinkedIn at https://www.linkedin.com/legal/privacy-policy, for Instagram https://help.instagram.com/519522125107875 for Discus under https://help.disqus.com/terms-and-policies/disqus-privacy-policy

Google Maps

For ease of arrival, we offer you the use of Google Maps to display maps and to create directions. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. These pages will be identified accordingly.

By using this service, you agree to the collection, processing and use of the data collected and the data you enter by Google. The Google Maps Terms of Use can be found at https://cloud.google.com/maps-platform/terms.

Web analytics with Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, text files that are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your shortened IP address) is transmitted to a Google server in the USA and stored there. Google uses this information for the purpose of evaluating your use of the website, compile reports on website activity for website operators and other services related to website and internet usage. Google may also transfer this information to third parties if required to do so by law or if third parties process this data on Google’s behalf. Under no circumstances will Google associate your IP address with any other data held by Google.

You can object to the use of your data by Google Analytics by installing an add-on in your browser. To do this, you can follow the link below, which takes you to the Google page: https://support.google.com/analytics/answer/181881?hl=en.

Logging

Each time you access the Website, logs are created and processed for statistical purposes, while the individual user remains anonymous:

  • Referrer (page from which you have reached this website)
  • Search terms (for search engines as referrers)
  • IP is evaluated to determine the country of origin and the provider
  • Browser, operating system, installed plug-ins and screen resolution
  • Residence time on the pages

The data mentioned will be processed by us on the basis of our legitimate interest for the following purposes:

  • Ensuring a smooth connection of the Internet presence,
  • Ensuring a comfortable use of our website,
  • evaluation of system security and stability as well as
  • for other administrative purposes.

We reserve the right to present this data as consistently and legally as possible. If we become aware of concrete indications of illegal use, the data will be deleted immediately, if it is no longer necessary for the purpose of achieving the purpose for which it was collected, but at the latest after six months.

5. Duration of data storage

Your data will be stored by us as long as is necessary for the above-mentioned purpose or by a legal retention period.

6. Liability for own content

The contents of these pages have been created with the utmost care. However, we cannot assume any liability for the correctness, completeness and topicality of the contents. As a service provider, we are responsible for our own content on these pages in accordance with the general laws.

7. Liability for links (contents of third-party providers)

Cross-references (“links”) to the content provided by other providers must be distinguished from these own contents. We have no influence on their content; the respective provider or operator of the pages is always responsible for the contents of the linked pages.