EMC Topic #4: Integration with Process

by | Mar 28, 2022

Current Status
Not Enrolled
Get Started
This course is currently closed

February 24 2022, 17:30 – 19:00

What might we see if the KTC approach was integrated within process development & maintenance? What results could we expect?

More and more, we see how important collaboration is to process development, maintenance, and execution. We know that using the KTC approach changes the way people interact, behave, and think about conversation, but could it impact the quality and accuracy of business process?

Especially today, organisations are coming to understand that processes are not ‘set in stone’ and immovable, but practices that require agility and flexibility. Processes, the set of common behaviours and actions, are dictated by an ever-evolving marketplace and customer experience requirements. In a quickly evolving and harsh business landscape that is leaving many organisations behind, could the KTC approach, and the KTC moderation process, be used to guide rapid process development or iteration?

About Kitchen Table Conversation 

Kitchen Table Conversations create a comfortable and safe environment for lively conversation and active information exchange and sharing. They allow participants to reside in a state of heightened co-operation, generating new and innovative ways of looking at problems, and ensuring that examples live on in the minds of the participants. 

Our moderator, Rick Wolfe, is recognized internationally for the animated conversations he produces using his unique approach. The book, Innovation at the Kitchen Table, co-authored by Rick Wolfe and Lisa Francis-Jennings, can be found on Amazon.

Kitchen Table Conversation Training

Running team meetings? Developing action plans for Organisational Change Management initiatives? Need to mobilise the team to create innovative solutions? It all starts with better conversations. Contact lisa@strataffect.com to find out about training programs based upon the KTC methodology.