120 students


– What are good manners ? Is this really for me ?
– Good manners and good practices in business
– Tell me what you eat …
– The art of introducing yourself
– The importance of body language
– A warm approach and familiarity
– It’s all a question of striking the right balance …

Feel at ease wherever you are and whatever the situation. Act naturally without the stress of wondering what “the done thing” is and what is not … The way you behave can either relfect well or badly on you. In a world in which the fundamental values of manners and social skills are becoming increasingly demanding and a good upbringing seems pointless, it is crucial to know certain obvious rules regarding politeness, respect and behaviour, etc …

This training course will show you how to :
– Behave with your colleagues, employees, clients and partners so that you never make any “faux pas”
– Master the rules of etiquette to stand out positively and be exemplary
– Treat others with respect to earn their respect in return.

Florence Lemeer-Wintgens


About Ever since early childhood, she'd been cradled in the world of textile wool spinning and beautiful high quality fabric. During her long experience as an Executive Assistant in prestigious companies, she noticed that the image of some businesspeople in Luxembourg, regardless of gender and hierarchy level, was not necessarily the one they would have liked to reflect. Her objective is to help men and women create their own style, while maximising their potential and making them feel comfortable as well as help them take the little extra step that will sublimate the person they are deep inside. Experience in numbers 7 years experience monthly articles in AGEFI (financial newspaper)