Moderator Training

Running team meetings? Developing action plans? Creating innovative solutions for challenging problems or Organisational Change Management initiatives? Need to create an motivating legend or to authentically recount experiences and situations to mobilise the team?
The Kitchen Table Conversation (KTC) methodology training helps participants build knowledge and skill around elements that ensure lively debate, higher team commitment, interesting discoveries, and reliable outcomes. The training provides participants with skill in:
- establishing an atmosphere of information sharing and knowledge creation that is fun and lively,
- wisely crafting authentic legends to motivate and catalyse a group,
- supporting disagreement, debate and airing differences gracefully and respectfully, and
- employing processes that encourage and support meaningful and results-oriented dialogue.
Conversation Series
If you have some exposure to KTCs, we’d love you to join us for any of our bi-weekly 90-minute conversations.
EMC Topic #8: Productive Disagreement and Divergent Thinking
EMC Topic #6: Cultures of Innovation & Creativity
EMC Topic #5: Integrating Values
EMC Topic #4: Integration with Process
EMC Topic #3: Changing Values (Cancelled)
EMC Topic #2: Environments for Meaningful Conversation
EMC Topic #1: Creativity & Innovation
Training Format
We believe in learning through doing. This course is designed to ensure you have maximum opportunity to participate in Kitchen Table Conversations. Each KTC is designed around at least one element that is critical to repeatable success. The training takes place over 6 weeks. Modules are usually taken in standard order, but it is possible to join a future cohort if you are unable to attend a session. The time commitment includes:
- 1 x 45-minute intake interview
- 1 x 3½-hour instructor-led virtual session / week (14:00 to 17:30, or 15:30 to 19:00 CET)
- Approximately 60 to 90 minutes of class preparation (homework)/week
- Participation in 1, 90-minute virtual public or private KTC / week
Who Should Attend?
Kitchen Table Conversation Moderation training can benefit anyone who wishes to engage in more meaningful and fruitful discussion both professionally and socially, but it will be especially helpful to individuals who:
- have previous presentation, facilitation, and/or influencing skills training but want to take their skill to the next level
- are key influencers in their organisation or association
- regularly engage in public speaking, round-table discussions, or other open-forum dialogue
- are called upon to manage meeting, moderate or negotiate solutions between individuals & groups
- wish to showcase well-honed communication skills to advance their career
Upon registration each participant will receive the book: Innovation at the Kitchen Table: Better Business Through Conversation.
Not ready to sign up?

Module Details
More than just teaching you to be a better moderator for round tables and forums, the KTC methodology will change the way you look at and approach conversation and dialogue. With this approach, participants find a more open and meaningful way to communicate expectations, but also to receive negative and positive feedback. This course encompasses knowledge and skill acquisition related to negotiation and influencing skills, meeting planning and organisation, group dynamics – including dealing with difficult personalities, and team management. It is a must for anyone whose goal is to become a better key influencer and/or manager in an organisation.Session 1 - Intro to KTCs
- learn to identify and engage with stakeholders’ needs and concerns more effectively
- adopt a specific process to test potential messages that ensures not only a higher degree of connection to key target audiences, but sets the tone for meaningful interaction throughout the company
Session 2 - The Centre of KTCs
- Leverage the KTC process to develop a keen awareness of triggers and challenges within target audiences
- practice foundational KTC interaction approach that leads to better conversations and more honest outcomes, in any situation
Session 3 - Setting Up for Success
- enhance their sensitivity to, and understand, subtle body language cues
- leverage conversational cues to encourage individual and group participation to enhance dialogue clarity and the quality of conversational outcomes
Session 4 - The Process of Conversation
- use the critical elements of excellent conversations to produce positive outcomes
- develop their personal conversational aids that can be used to make a point effectively and efficiently or to move a group in a specific direction (eg, using metaphors, anecdotes, storytelling & legend construction, etc.)
Session 5 - Scripting Your KTC
- The important scripting elements that add to successful engagement and resolution of the pressing questions that are tackled each day in business meetings
- To identify & understand their personality & traits that influence engagement and outcomes
Session 6 - Spectrums of Engagement
- understand the cohesion arc that permeates the KTC process and adds positive potential to the group
- increase their ability to employ the spectrum of KTC engagement methods to produce effective outcomes